We take great care in our recruitment, training and induction processes to ensure each member of our company shares our company values, which act as our guiding principles:
Client Focused - We know happy clients mean good business, and as such we make great efforts to ensure we meet and exceed client expectations wherever possible. We do this through regular KPI reviews and also by ensuring we get to know our clients as people and their business and project objectives.
Striving for Excellence - We feel that one of the key strengths of being an SME in our sector is that we are able to continually adapt and improve our service and performance. We are therefore strongly committed to continuous improvements and strive for excellence in both the quality of our services and the working environment we provide. We hope that all our people share this belief and recognise the importance of personal professional development in enabling us to live this value in practice.
Open and Supportive - We promote open communication in our company and all our people have direct access to a nominated member of the senior team who provides support to them in their day to day role and in their career and professional development. We believe that to nurture and grow talent, this open supportive culture is important in developing high performing teams.
Performance Driven - Our staff are trained and developed to help support our annual business targets and to promote growth and development. In order to do this we think it is also important to agree targets and personal career development goals in order to give all our team members focus for achievement and to clearly link team and individual performance to the overall success of our company.
Positive about People - We recognise that people are our business and are also aware that our people need to feel respected and valued as individuals. Our policies and plans are developed to support these principles and also to aid a healthy work life balance - which is important in enabling our people to perform at their best. We invest heavily in our people, both personally and professionally, to clearly demonstrate our strong commitment to this value in practice.